Accessibility Statement

Last Updated: June 2026

Walled Garden Counselling believes that access to support and information should be straightforward, respectful and inclusive. We are committed to creating a website experience that can be accessed and used by as many people as possible, regardless of ability or technology.

Accessibility Statement for Walled Garden Counselling

Walled Garden Counselling is committed to ensuring that this website is accessible, inclusive and welcoming to all visitors.

Everyone should be able to access information about counselling services with ease, dignity and independence. Efforts are made to create a website experience that is clear, usable and accessible across a range of devices, browsers and assistive technologies.

Commitment to Accessibility

Walled Garden Counselling aims to make this website as accessible as reasonably possible by:

  • Using clear and straightforward language where appropriate;

  • Maintaining a logical page structure and navigation system;

  • Providing content that can be viewed across desktop, tablet and mobile devices;

  • Using readable typography and appropriate colour contrast;

  • Supporting keyboard navigation where possible;

  • Working towards compatibility with commonly used assistive technologies.

Accessibility is considered an ongoing process, and improvements may be made over time as technology, standards and user needs evolve.

Accessibility Standards

This website aims to align, where reasonably practicable, with the principles of the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

These internationally recognised guidelines are designed to improve accessibility for people with a wide range of disabilities, including those affecting:

  • Vision;

  • Hearing;

  • Mobility;

  • Dexterity;

  • Speech;

  • Cognition;

  • Learning and concentration.

While every effort is made to support accessibility, some areas of the website may not yet fully conform to all aspects of these guidelines.

Website Features

The website is designed to support accessibility through features such as:

  • Responsive layouts that adapt to different screen sizes;

  • Clear heading structures;

  • Consistent navigation;

  • Readable text and spacing;

  • Compatibility with browser zoom functions;

  • Compatibility with modern screen readers where possible.

Visitors may also adjust their own browser or device settings to improve readability and accessibility according to their individual needs.

Third-Party Content

Some parts of the website may include content or functionality provided by third-party services, including:

  • Online booking systems;

  • Embedded maps;

  • Video content;

  • Contact forms;

  • Analytics services.

Walled Garden Counselling cannot guarantee the accessibility of third-party platforms or content that is outside its direct control.

Where possible, accessible alternatives will be considered.

Reporting Accessibility Issues

If you experience difficulty accessing any part of this website, encounter a barrier to access, or require information in an alternative format, you are encouraged to get in touch.

Feedback helps identify opportunities for improvement and is welcomed.

Please provide:

  • The page or content you were attempting to access;

  • A description of the issue encountered;

  • Any accessibility technology being used, if relevant.

Contact: walledgardencounselling@gmail.com

Reasonable efforts will be made to respond promptly and provide assistance where possible.

Alternative Formats

Where practical and appropriate, Walled Garden Counselling will endeavour to provide information in alternative formats upon request.

This may include:

  • Larger text versions;

  • Accessible digital formats;

  • Additional assistance with accessing website content.

Requests will be considered on an individual basis.

Ongoing Review

Accessibility is reviewed periodically as part of ongoing website maintenance and improvement.

Walled Garden Counselling is committed to making reasonable efforts to improve accessibility and usability wherever possible.

Contact

For accessibility-related questions, feedback or requests, please contact:

Walled Garden Counselling
Katherine Anne Yeilding
walledgardencounselling@gmail.com